Resolved -
The login issue affecting the Island Enterprise Browser and the Island Management Console has been fully resolved.
Our third-party authentication provider has restored normal service, and all functionality is operating as expected.
Thank you for your patience.
Nov 16, 20:40 UTC
Monitoring -
The third-party authentication issue has been resolved, and login functionality to the Island Enterprise Browser and Island Management Console has been restored.
We are currently monitoring the situation to ensure full stability.
Nov 16, 20:27 UTC
Identified -
We have identified that the intermittent login errors affecting the Island Enterprise Browser and the Island Management Console are originating from a third-party authentication service used by Island.
Users with active browser sessions remain unaffected.
We are actively working with our third-party provider to restore full functionality as soon as possible and will provide additional updates as they become available.
Nov 16, 20:05 UTC
Investigating -
We are currently investigating an issue causing intermittent login errors for some users in the Island Enterprise Browser and the Island Management Console.
Users with active browser sessions are not impacted.
Our team is working to identify the root cause and restore full functionality as quickly as possible. We will share additional updates as soon as they become available.
Nov 16, 19:18 UTC